Frequently Asked Questions
Everything you need to know about shopping our signature prints and modern silhouettes.
What is your return policy for online orders?
We accept returns of unworn, unwashed, and unaltered merchandise with original tags attached within 30 days of the ship date. Items marked as 'Final Sale' cannot be returned or exchanged.
How long will it take for my order to ship?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days, while expedited options are available at checkout for faster delivery.
Do you offer international shipping?
Yes, we ship to many countries worldwide. International shipping rates and delivery timelines are calculated at checkout based on your location and the weight of your order.
How do I determine my size in Trina Turk clothing?
We provide a comprehensive size guide on each product page. Our designs generally follow contemporary sizing, but we recommend checking specific measurements for the best fit.
Can I change or cancel my order after it has been placed?
To ensure fast delivery, we begin processing orders immediately. Once an order is placed, we are unable to make changes or cancellations, but you may return the items once they arrive.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and Buy Now, Pay Later options like Afterpay for your convenience.